Refund & Cancellation Policy

1.1 Non-Refundable Nature

Processing fees charged at the time of loan application are non-refundable under the following circumstances:

• •Loan application is rejected after credit assessment
• •Applicant withdraws the loan application after submission
• •Loan is approved but applicant decides not to avail the loan
• •Any other reason for non-disbursement of the loan

1.2 Purpose of Processing Fees

Processing fees are charged to cover costs associated with:

• •Credit assessment and evaluation
• •Document verification and processing
• •Administrative and operational expenses
• •Credit bureau checks and reporting

3.1 Refund Request

To request a refund (only for eligible scenarios), please contact us with:

• •Loan application reference number
• •Transaction ID and payment proof
• •Reason for refund request
• •Bank account details for refund (if applicable)

3.2 Processing Timeline

Refunds will be processed within 7-10 working days after:

• •Verification of the refund request
• •Confirmation of eligibility for refund
• •Completion of necessary documentation

3.3 Refund Method

Refunds will be credited to the same payment method used for the original transaction, or to the bank account provided by the applicant, as applicable.